The log file usercntvsapi.txt has this information.įinally, when GFI MailEssentials is installed in SMTP mode, users are deleted through the GFI MailEssentials Configuration settings. Therefore, you can remove users by removing Microsoft Exchange mailboxes. During installation administrators can choose to retrieve users from Active Directory, with all mailboxes on the Microsoft Exchange Information Store counting for licensing purposes. When it comes to installations on a Microsoft Exchange server, you’ll find users in the Microsoft Exchange Information Store. You can verify this by checking the content of the log file usercntad.log. If GFI MailEssentials is installed in Active Directory mode, you can remove users by either disabling or deleting them from Active Directory users and computers on the domain controller. With that done you can get on to removing users. To do this open the switchboard, select tracing and tick the check box labelled tracing. This will verify the number of licensed users being counted by GFI MailEssentials. ![]() ![]() ![]() But before you start it’s important to enable the software’s tracing option. The way in which you remove users from the user configured list in GFI MailEssentials depends on the installation of the software.
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